What is castle-it

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A diverse group of employees collaborating with headsets in a modern office setting.

Premium Services

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Determine The ServicesYou Need

IT Security & Cybersecurity

Protect your infrastructure from threats, vulnerabilities and cyberattacks. We implement proactive security policies, firewall management, and real-time threat detection to keep your business safe at all times.

IT Support & Helpdesk

Fast, reliable, and human IT support onsite or remote. Our helpdesk team resolves your issues quickly so your team stays productive. Average response time: under 2 hours.

Backup & Disaster Recovery

Automated, encrypted backups with instant recovery. Whether it’s accidental deletion, hardware failure or ransomware — your data is always safe and recoverable. Zero data loss. Zero compromise.

Infrastructure Monitoring (24/7)

Real-time supervision of your entire IT environment. We detect anomalies, performance drops, and failures before they impact your operations 24 hours a day, 7 days a week.

IT Infrastructure Management

From servers to networks, workstations to cloud environments we manage, maintain and optimize your entire IT infrastructure so it runs at peak performance, always.

Cloud Solutions & Migration

Move to the cloud with confidence. We plan, execute and manage your cloud migration, ensuring minimal downtime, maximum security, and seamless continuity for your business.

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Why Choose Us?

In a world where every minute of downtime costs you money, choosing the right IT partner is not a luxury it’s a necessity.

At castle-it, we don’t just fix problems. We prevent them. We don’t just manage your IT. We own it — as if it were ours.

Here is why hundreds of businesses across Geneva and Lausanne trust castle-it every day :


We protect before we react Most IT providers wait for something to break. We don’t. Our proactive monitoring detects threats, anomalies, and vulnerabilities before they impact your business so you never have to deal with the consequences.

We respond fast When you need us, we are there. With an average response time of under 2 hours, our team is always ready to step in, diagnose, and resolve without delays, without excuses.

Your data is sacred to us We treat your data as if it were our own. Our automated backup solutions ensure that every file, every database, and every system is secured, encrypted, and instantly recoverable no matter what happens.

We become part of your team We integrate into your organization, learn your environment, and deliver IT support that feels personal, not transactional. You get a dedicated partner not a ticket number.

We never sleep — so you can Our infrastructure monitoring runs 24 hours a day, 7 days a week. Every alert is analyzed. Every anomaly is addressed. You see everything. You lose nothing.

We optimize your IT costs No hidden fees. No unnecessary complexity. Our solutions are tailored to your budget and scale with your growth so you always get the right level of service at the right price.

Our Team

Experiance & Our Professionals Team

Laura Mercier

IT Support Engineer

« Your data protected — every second of every day. »

Mehedi Hassan

Cloud & Infrastructure Manager

« Reliable infrastructure is the backbone of your business. »

Sofia Ferrara

CEO & Founder

« Building smart IT solutions for a brighter future. »

Thomas Berger

IT Security Specialist

« Fast, human, and always here when you need us. »

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